CONTACT US
CONTACT US
For pre-sales and logistics inquiries
For technical support inquiries
Inquiry form
📋 Order/Shipping Issues
📋 Quotation Request
📋 Return/Refund Request
📋 Troubleshooting Request
For news, media, and events collaboration
For YouTube,Tiktok influencers collaboration
For social media content partners collaboration
FAQ
🚩 Customer Service Related
◾ Shipping and Delivery
◾ Payment
◾ Promotion
◾ Logistics Service
◾ Product Inquiry
🚩 Technical Support Related
◾ Artisan
◾ Ray
◾ J1/J1s
◾ Snapmaker 2.0
◾ Snapmaker Original
◾ Luban Software
Community
💬 Facebook group
◾ Snapmaker Artisan
◾ Snapmaker Ray
◾ Snapmaker J1/J1s
◾ Snapmaker 2.0/Original
💬 Forum
For pre-sales and logistics inquiries
✉ info@snapmaker.com
For technical support inquiries
✉ support@snapmaker.com
Inquiry form
📋 Order/Shipping Issues
📋 Quotation Request
📋 Return/Refund Request
📋 Troubleshooting Request
For news, media, and events collaboration
✉ press@snapmaker.com
For YouTube,Tiktok influencers collaboration
✉ affiliate@snapmaker.com
For social media content partners collaboration
✉ social@snapmaker.com
For wholesale, distribution, international sales inquiries:
✉ sales@snapmaker.com
FAQ
🚩 Customer Service Related
◾ Shipping and Delivery
◾ Payment
◾ Promotion
◾ Logistics Service
◾ Product Inquiry
🚩 Technical Support Related
◾ Artisan
◾ J1
◾ Snapmaker 2.0
◾ Snapmaker Original
◾ Luban Software
Community
💬 Facebook group
◾ Snapmaker Artisan
◾ Snapmaker J1
◾ Snapmaker 2.0/Original
◾ Snapmaker Promotions and activities
💬 Forum